IoT has transformed human relationships with cars in different ways. It has opened various avenues for all car markets and buyers across the globe.

Most vehicle models are incorporating IoT into their cars to keep up with the paradigm shifts. A great example is the Honda service that uses IBM IoT to connect vehicle insights. IBM is a software that integrates data about vehicles, drivers, and cars to optimize a user experience.

Drivers across the world are expecting their vehicles to be smartphones but on wheels. IoT promises a futuristic technology. A world where driving will be less of a hassle because of improved and modernized systems.

What is IoT?

The internet of things is the connection of several complex devices. Examples include actuators, platform hubs, electronics, sensors, and getaways. The devices connect through a wireless network and share system data amongst each other. They operate without any human intervention.

IoT was first used to execute autonomy and reduce production costs. For now, it’s used for industrial purposes.

It has revolutionized how people interact with cars. For instance, it has multi-purposed hotspot applications like connected cars and automated transport systems.

There are several IoT applications in the automotive world. Let’s explore some of them. 

 Autonomous Vehicles

Image source: Pixabay 

The autonomous vehicle is a trending topic amongst automobile makers. Different car manufacturers are trying to build systems that will take the driver roles. Developments are continuously being made in this area. Currently, a fully independent vehicle is yet to come to life.

However, semi-autonomous vehicles keep being manufactured and are operating in the market. They assist the drivers in parking, drivers, braking, and lane changing activities. 

The IoT-infused autonomous vehicles take on spot decisions and partly control how the cars operate. Such decisions are made to reduce drivers’ workload and avoid accidents.

These IoT integrated systems reduce error and make driving more comfortable.

You can get such a car at most car dealers around the globe. For instance, those living in Brandon and its environs should opt for a car dealership in Brandon. The same case applies to those in Chicago, Florida, Miami, and any other place.

Car dealerships are fantastic places to get advice about the cars you are driving or different specs on those you want to purchase. You receive the highest quality service care. 

Specificity is essential when choosing your dealer. It depends on the model you love and where you are. For instance, when you love hondas and are in Florida, opt for a honda dealershipytehbnbnfbndbnfnbdnfbdnmfytdrv67gd7fTGf5r6jyu54vfhdrmjgdxfhugyfg8lihb in Florida. When in Tampa, opt for Tampa Honda services.

Predictive Maintenance Technology

Predictive maintenance technology uses IoT connectivity tools. It collects data on the performance of different parts, including fuel pumps and motor starters, and transfers it to the cloud. It then evaluates the risk of potential malfunctioning in the software or hardware of a car. 

After all the information is processed, the driver receives a warning. He is also advised on what services or repairs they need to avoid road issues. It allows car users to obtain the right information in advance. It avoids unplanned stops or breakdowns during a ride.

Predictive maintenance technology is also linked to machine learning algorithms. These algorithms are excellent in monitoring things like battery life. First, the in-car monitoring system checks the battery status before transferring the data to the cloud.

The machine algorithm will predict whether the battery will run low or whether you will need a car battery replacement. It then advises the driver accordingly on what to do.

IoT and Fleet Management

Fleet management is amongst the latest IoT cases. IoT solutions in the automotive industry enable the automation of different processes. This helps the segment of the automotive industry achieve customer satisfaction by delivering high-quality service. 

The truck transportation segment is fast becoming a laboratory of tech projects. Trucks have been integrated with weight measurements, location tracking, and other sensors.

IoT offers several advantages to fleet managers. It enables them to comply with environmental and safety regulations. Some of its benefits include:

• Monitoring performance – It optimizes the maintenance and logistics
• Tracking traffic conditions
• Driver and Time management
• Weighs tracking the cargo the fleet is carrying

Real-Time Vehicle Telematics

Image source: pixabay

Telematics is the long transmission of computerized data. It enables car owners to keep an eye on their vehicles even if they are in remote locations. It doesn’t matter whether you’ve taken your car to a Brandon Honda service dealership and you are at work. Or, when you have taken your honda to Tampa and are chilling at home. You can always monitor what’s going on with it.

In-car WIFI has enabled telematics features in IoT-based automotive. Such cars have a smartphone-enabled dashboard that ensures that car owners can keep an eye on their vehicles at all times, even remotely.

Vehicle telematics monitors the location, movement behavior, and status of a vehicle within a fleet. The external sensors track the vehicle condition and send the data to the mobile application. 

The telematics and alert systems signal the owner’s smartphone anytime an intruder tries to enter the vehicle forcefully. It can also call the concerned authorities, like firefighters or an ambulance, in the case of an emergency.

WI-FI capabilities have led to the rise of more infotainment systems and other innovative car features. Here, you can connect different equipment like GPS and music systems with your smartphone and operate them remotely.

The voice command accessibility in the applications enables you to stream a video and play music using your voice. It eliminates the need to perform traditional tasks like pressing buttons.

Wrap up

IoT has impacted the automotive industry in numerous ways. The impression it has on the car owners is recommendable. 

Most car models will continue investing in IoT to give their customers a breathtaking experience. Seek help if you want IoT integrated cars but don’t know how to go about your finances. It could be Audi, Bentley, Chevrolet, Jeep, or Honda financial services. It boils down to your preferences.

With continuous technology innovation, IoT is a small part of the big things that are yet to come. The future of the automotive industry is bright. 

The post IoT in Automobile: The Future of Cars appeared first on Tech Web Space.

With new software updates, it may be time to scale heights and boost productivity. This can be done by maximizing the modern event management software. 

The association management system is one powerful system that successful event planners in the modern-day continue to embrace. This is a technological solution that enables you to manage your organization’s membership using a unified system. The system then does things automatically for you.

With this powerful online tool, you no longer have to struggle with tasks like email marketing, event registration, and others. The Association Management Software (AMS) does it all for you.

Take the example of event registration. With AMS, you can collect the event registration and payments online. Again, following those registrations, you can send automated, personalized emails. 

You can also view the registration information in real-time, and with just a few clicks, you get to email all the event registrants.

How Do You Benefit from Online Event Management Software?

It’s evident that with association membership management software, you can do away with the old paperwork system. This old system makes the event management tasks more complicated.

Think about it as an event planning and management company when an AMS can streamline your day-to-day administrative routines. 

Your team can then focus more on the most productive activities, such as engaging event attendees. What does this imply? 

It implies that taking advantage of the association management software can enable event planners to stay on top of their game. They can also keep their attendants always anticipating more.

The event management tool can save you time by taking care of logistics. In return, you can focus on streamlining your event to be more productive by generating more revenue. As a result, you get to work more towards scaling up people’s interests and increasing your attendance rate.

In short, the event management and automation software can benefit you by: 

• Managing your event admin efficiently
• Saving both time and money
• Automation of all your promotional activities

Are you thinking of an online event management software for an event or conference but don’t know where to start? You’re in the right place. Keep reading to gain deeper insights.

A Guide to Picking an Online Event Management Software for IT Industries 

Statistics indicate that as technology continues to advance rapidly, marketers must catch up if they want to survive. With the wide-ranging tools and software in the market, event planners must be careful in choosing the best solutions.

So, how do you go about it?

1. Define Your Needs

To establish the best event management software that will work out best for you, you must first ask yourself this question: “why do I need this software?” This is the first step to determine the type of online event management software to choose.

The above question is fundamental because every software is generated to serve different event planning purposes.

As an event organizer, you may want software that you can customize to meet individual needs. You also want one that you can use to send and follow up email invitations or other event-related updates. 

Therefore, you’ll require a system with features like:

• Personalized email templates
• Automatic repeat reminders
• Automated invitations
• Scheduling functionalities
• Other forms of delivery data

Also, your priority may be to save time by allowing the software’s automation to handle the tiresome event management tasks for you. Such tasks may include creating and updating event programs and registers.

Are you also looking into increasing attendee participation to enable your exhibitors to generate more businesses? Do you prioritize the ticketing system to save money through enhanced event registration?

These questions form part of the things you may reflect on to determine the right software for your needs.

Other essential questions to ask yourself so that you can establish your particular need and pick the best software include:

• What items do you require for the event? 

Ensure you write down everything you may need for the event. Such may include an event website, web brochure, attendee engagement solutions, and attendee check-in tool.

• What type of event are you planning? 

Establish whether your event will be a virtual, in-person, or hybrid event. This way, you can find software that will support the particular event type.

• Is the selected software mobile-friendly? 

Make sure you find out whether the software has a mobile app for the benefit of your attendees.

• What are the app’s reviews and ratings?  

To guarantee that you’re selecting the right software, check what the online user communities have to say. Alongside the reviews, you can find the software’s overall rating.

• How easy is it to adopt the software?

 Check whether you can schedule a live demo. Even better, make sure you test the software’s performance in advance.

2. Look at Design Options

One of the most critical factors about event management software is the user interface. Ensure that the easy-to-use interface does not come at the expense of customization. The design choice should not limit users in any way. 

You can confirm this best by finding out if you can have a free trial or a broad demo. 

Look keenly at all the available options, and compare the wide-ranging features and tools from different software. Also, while conducting the association management software comparison, remember to prioritize your business needs.

3. Consider the Cost

The cost for different event management software can vary significantly. Usually, the most advanced and popular systems come at the highest price. 

But, this does not mean that you cannot get the best software aligned to your needs at a cost-friendly price.

Before making your decision, you need to define what you look to obtain from any software. 

Do not be lured by a Google search suggesting that a particular software solution is great. This does not necessarily imply that it will be the perfect fit for your event management needs.

4. Be Sure of Customer Support

With any software, quality and reliable customer service are paramount. You need a guarantee that you can get quality intervention and that any downtime will be reduced. 

Remember that using new software means extensive experimentation and learning. So, you must be sure of a complete customer service backup to help you through the orientation process and beyond.

You can check the company’s responsiveness online by finding out comments across its social media pages. 

Find out if there’s an issue or perhaps an improvement suggested. Ask yourself, does the company respond and act on the problem timely and appropriately?

Other Important Things to Consider

Before picking up an online event management software, remember to ask yourself the following critical questions:

• Can the software match up to your existing systems? – Think about how well it can work with your customer relationship management.
• Can it scale up with the business’s current needs? – If you aim at doing more events and increase attendees, can the software scale it all up for you?
• Can the target audience use the software comfortably? – Think about your targeted event attendees and how techno-savvy they may be. Ensure the software’s features are easy for the average user to access and use it.
• What are the association management software reviews? – This is a fantastic way to confirm a new software’s workability and its overall performance. Check out some of the recent comments and questions asked by customers in online forums. This will give you further insights into what clients or users think about the software. In case of any issues with the system, you can make timely decisions.

Key Takeaways

Event management software solutions can enable event planners to perform their jobs effectively. The software can help in registration, ticketing, attendee management, event design, marketing, and beyond.

Finding the appropriate online event planning software can take time, but it’s worth it in the long run.

You don’t have to rush into your decision-making. Use the above guide to analyze the different software carefully. Do not forget to check what other users have to say about the tool.

Analyzing every essential information allows you to pick up the right event management software. You’re then guaranteed that the tool will align fully with your business processes.
Note that the right online event management software can work out things incredibly for you and your business. You only need to find the right online software that works best for your event, and success will be sure.

The post How to Pick an Online Event Management Software for IT Industries appeared first on Tech Web Space.

IDTechEx has predicted that the market value of AR, VR & MR will be more than $30B. The growth will only increase in the coming decade. In the early ’90s, there were technological advancements where we were able to see a video from an external device, but the invention of Google Glass Explorer changed the course of augmented reality. Since then many devices have been developed by Magic Leap, Quest, and many more. 

Have we ever thought back in the early 2000s that by 2021 artificial reality, virtual reality will become a regular reality for us? Weren’t we all fascinated by watching the marvel movies or the technologies used in sci-fi movies?

To know more about technological evolution, let’s dig deeper to know the latest trends in the world of AR, VR, and MR. 

Advancement in AR glasses 

When the Google Glass was first released in 2013, we were bound to be astounded by the evolution of technology. Long gone those days when our relationship with technology was not profound. For years after that wearable technology has become more relevant than ever. 

Have you not seen anyone wearing the virtual reality goggles and playing some intense gameplay?

You must have! Now more tech players are joining the race to bring more innovation to the track. Facebook first brought its AR glasses in 2017, which allowed users to bring digital images to the physical world. They are planning to bring smart glasses to market in 2021 by partnering with Luxottica. 

Speaking about the virtual reality goggles, there are quite a few available in the market but Oculus Quest 2 takes the honors. Clearly a winner in the industry, Oculus Quest 2 accessories would tempt you to buy a VR headset for yourself. 

AR-enabled smart glasses can become the next media trend. That can be simple products with Google glasses, or it can be complex like Microsoft’s Hololens. The AR glasses function to increase the efficacy through the way they overlay the digital picture in the user’s real world. 

Expert assistants

You must have heard someone saying I require virtual expert assistance to help me fix this issue. So what is the requirement for expert assistance? And how is it different from a personal expert assistant? 

The pandemic has put a constraint on the physical interaction between people. More and more people are inclining towards virtual assistants. In layman’s language, remote virtual assistants are experts in a particular niche. They help their customers to fix a problem by visually guiding them. To achieve this they take the help of AR. They combine live streaming where the images and videos are being broadcasted in real-time with the help of AR. This enables the user to enjoy a digital environment in the physical world. 

This enhances the customer assistance service by many folds. It creates more efficient listening and visual communication. 

The trend of expert virtual assistants will only upgrade more in the coming years.

The entry of 5G

Haven’t we seen the evolution of 2G, 3G, 4G to now 5G? 

There was a time when we used to have 1GB of data pack for the whole month. Long gone those days, with the era of 4G-LTE the world is in our hands. The 5G technology brings the promise of a better version of 4G-LTE. With more than 221 million 5G phones in the market by leading brands, 5G is already overpowering the existing technology. But how is it making a difference? 

From the name itself, we know that 5G will be faster, more efficient, more reliable wireless technology. Some of the key features of 5G technology which will help in enhancing the AR, VR are-

1. Almost zero latency

Don’t we all desire an app that can work effortlessly in a flash?  

5G technology with its seamless and fast technology will make the AR/VR implementation hassle-free. It is said that 5G is aiming for latencies of 1ms or even less. If this is achieved this would set a milestone!!

2. Better bandwidth and data transfer rate

The 5G comes with a better bandwidth and data transfer rate. Both of these factors will bring more glow to the XR technologies. High bandwidth will enhance the support of data-intensive applications. 

High bandwidths will also ensure better data transfer rates. Imagine receiving a file of 4GB from someone within 12 parsecs. Isn’t the thought itself thrilling? 

AR becomes the reality of luxurious cars 

Will AR technology in automobiles become a predominant concept? 

With the current trends going, the integration of AR in the automobile industry will not be surprising. There are few cars by MBW, Chevrolet, Jaguar, Mazda, Toyota in the market already who have adapted the AR technology. 

They are using augmented reality in various ways like creating an AR owner’s manual. This feature will inflate in identification specific features in the cabin. Other features like heads-up display (HUD) where lane guidance, real-time directions & traffic news will only enhance the quality of driving. 

A software development kit named Drive AR has been produced by Nvidia, to assist construct AR interfaces. It can access Nvidia’s supercomputers for driving functions, warnings, navigation data, and much more. Be sure to look out for more surprising AR advancements in the future automobile industry. 

The role of AR in spatial sensors

When we imagine viewing something, we think of the camera being the main sensory device. Well, this thought is not entirely wrong. But there are other sensors developed which can sense the environment to create a realistic environment around us. Yes! Spatial sensors are the new trend in AR advancement. 

With the development of LiDAR depth sensors, the world of spatial depth-sensing has become more relevant to us. LiDAR sensors were ultra-wideband (UWB) radio waves along with spatial fields that took the center stage from smartphones and wearable XR technology.

This technology not only created a more realistic environment but also created scans of the environment and objects around us. UWB devices can detect the relative position of other UWB equipped objects. Spatial audio is also made to make it feel more real along with the movement of your head. 

Conclusion

The technology is dynamic and it’s changing and evolving with each passing year. If we look even a few years back, we will see the evolution of smart devices, XR technologies to a greater extent. The above list doesn’t conclude the list of updated technologies but rather tells you which innovation to look up to the most.  

The post 5 Up-to-Date Technologies Used in AR, VR, and MR appeared first on Tech Web Space.

From communication down to everyday commute, there is a software or mobile application for it. Stopping your business to go digital is similar to hindering your enterprise from progressing forward. You must undergo a digital transformation. 

What is Digital Transformation

Digital transformation is the reimagination of current businesses. As the name suggests, it digitizes every nook and cranny of the business plan. We see retail services that no longer have brick-and-mortar stores. Instead, they are investing more in their eCommerce webshops and mobile app stores. 

Let’s take global leader Amazon as an example. All transactions with Amazon are done online. Whether you partner with them as a Seller or become an occasional customer, all details are exchanged back and forth online. Even the payment methods are also digital. A fully digitally transformed business doesn’t rely on stacks upon stacks of documents. What they need are a powerful processor and ample cloud storage. 

Further on, digital transformation means migrating all your data to a secured cloud online and processing all your business there. This migration also means that all sensitive and confidential data are susceptible to cybersecurity attacks from unknown entities. 

With a certain degree of vulnerability, you can’t let others take advantage and compromise what you’ve worked hard for. This is one of the reasons why you need to come up with a comprehensive Cybersecurity plan. 

Complete Guide to Cybersecurity Plans

A cybersecurity plan is one of the many security layers that protect your data online from any form of cyber attack. Despite investing in proxy walls, servers, and other security subscriptions, all of these investments become a waste of time when you don’t have an overarching plan to maximize their use. 

The main goal of creating one is to protect the integrity of company processes and assets. In order to serve its purpose, you must have a comprehensive plan. Let’s see how this plan aids digital transformation. 

Why Digital Transformation Needs a Cybersecurity Plan

There are several reasons why the entire process of digital transformation needs a well-laid-out cybersecurity plan.

Here are some of its significant points.  

Wall Against Cyber Attacks

The internet isn’t a gated community, and even gated communities get external threats all the time. A well-written cybersecurity plan acts as the gate that surrounds your environment from unprecedented dangers. 

It is an added wall against all forms of breach, whether internal or external. A fully comprehensive one must have measures and plans against internal and external attacks. More than that, measures for cybersecurity aren’t foolproof. Investing in just tools or software systems will not be enough for complex attacks. Creative countermeasures prepared in the plan will be the final line of defense. 

Digital Everything 

Businesses aren’t the only ones that are turning digital. Consumers’ preferences are also changing, and the convenience that comes with digital means is godsent. Thus, more services are upping their game in going digital. 

Service providers are not the only ones who are boosting their digital strategies. Hackers and cyber terrorists are also on the lookout for new methods to breach confidential data and compromise millions of sensitive data. 

As such, cybersecurity becomes one of the foundations that pull together the digital society. Once you go digital, you need a security net that will safely keep all your existing data. This plan will also shield your company’s integrity from bouts of cyber terrorism. 

If you are yet to start drafting your cybersecurity plan, here are some points that you need to note. 

How to Create a Comprehensive Cybersecurity Plan

1. Evaluate Current Situation

Before you even start drafting the plan, conduct a thorough analysis of your current condition first. In this analysis, make sure you cover everything from your operational processes down to customer service SOPs. 

This process provides you with several necessary feedback, such as which processes can be digitized immediately and which ones require software and external tools. In the strictest sense, this careful evaluation helps in laying down the data for logistics. 

Additionally, another feedback that will be crucial in creating this plan is the gap between the current and ideal situation. This data is critical for coming up with actionable strategies later on. 

2. Assess Possible Risks and Threats 

Next off, this step is undoubtedly the most critical part of this entire process. Determine, single out, and assess the possible cyber risks and threats. 

Say, for example, a large chunk of your financial data needs to be migrated online. A crucial part of the assessment tells you how you should go about the data transfer. Are there fewer risks if you do it in one go, or are there more? This assessment also provides you with the answer to which ICS security vendor you can partner with. 

Choosing the perfect ICS provider is a decision that shouldn’t be taken lightly. ICS or industrial control system security providers are responsible for the safekeeping and securing of the security systems in place. They can also assess your current measures and update them accordingly.  

3. Take Note of Existing Cybersecurity Rules

It also goes without saying that you need to take note of your business’s current cybersecurity measures. 

In this process, don’t just take notice of these rules. Evaluate each one and determine if they have been effective wards against any forms of security and data breach. If they are, further assess if these rules can be improved and streamlined for a fully digitized business. 

If they weren’t effective in any way, scrap them or revise them to fit with the new system. 

4. Set Achievable and Time Bound Goals

Now that you have a better grasp of how your business is doing cyber security-wise, it’s time to draft some actionable plans that go better together with the digital transformation. 

It is important to note that creating these goals shouldn’t be done just for its sake. There should be an emphasis on creating achievable and time bound goals to measure the progress of the company accurately. 

5. Familiarize With Related Laws 

Lastly, to serve as the framework of your plan, brush up on existing cybersecurity laws. These current laws will help streamline what you need to include in your project. Including law provisions in your company’s cybersecurity plan will cement the authority of said document. 

It will also help penalize attacks and breaches accordingly. If a certain violation is subject to years of incarceration, your HR team can prepare the necessary actions to push through the punishment. 

At most, familiarizing with these laws will minimize the loopholes of your plan. It will provide a better grasp of possible threats and how to measure the violations and penalize them accordingly. 

Final Words

Digital transformation bridges the present with the future. As everything continues to transform digitally, it is just right to have a safety net that will shield this process from threats. Cyber terrorism and attacks are, admittedly, something unprecedented. They often come as a surprise, so the best thing to do is to be fully prepared for the possible countermeasures. 

Cybersecurity plans are these countermeasures. Make sure that your plan is a substantial safety net and not one with holes and scratches.

The post Digital Transformation Needs a Cybersecurity Plan appeared first on Tech Web Space.

There are skilled engineers in companies who are in charge of testing the software or products before sending them to the masses. But not every bug is squashed by them. This bug-riddled software that ends up in the hands of people will create a domino effect. 

The customers will be less than impressed, the reputation of the company will take a hit. The manual testing of software will also eat up a lot of time and also results in delayed delivery. 

Test Automation – An Intro

To eliminate the shortcomings of manual testing, Test Automation comes to save the day. The functionality of test automation is pretty self-explanatory. It automates the testing process which has a boatload of added advantages. 

This process is taking place with a set of tools that mimics a manual testing process, but only faster, more consistent every time, and more accurate. Automation testing is more beginner-friendly and it’s possible to learn the process more quickly than manual testing. There are countless automation testing guides online which can show the ropes for a beginner to be proficient in using them.

How They Help in Software Development

Software development is the process by which standalone software is created through a series of coding. A lot of process goes into for software to be developed and fully functional. This cycle is collectively called Systems Development Life Cycle (SDLC).

Usually, the software is developed to aid businesses and companies to make life easier for them. But, software developers are also humans and they make mistakes. This will complicate things and make their lives tough.

Usually, after the software is developed by undergoing all the steps, they must pass the testing phase so that it is ready for the customers. The testing process was predominantly done by manual old-school methods. 

It is at this testing stage that engineers can check the software they developed for bugs and its usability. Manual testing was done for a long time and it was fine then. But now with the developments in technology, manual testing just won’t cut it.

The Benefits of Using Test Automation

1. Instant feedback: This is the most notable advantage of using an automated testing tool. With this tool, the development team can identify the potential bugs at the earliest stage of development. This will save them a lot of head-in-hand moments.

2. Saves a ton of time: While using an automated testing tool, time-saving is a given. Instead of having a man run tests non-stop which is weary and less efficient at the same time, automated testing can run these tests on their own. The engineers in charge of running the tests just have to come up with different testing scenarios while the tool does all the heavy lifting.

3. More accurate: Usually if a test automation tool runs the test, we can almost guarantee a result that is accurate down to the very last numbers. They rarely have a bad day when it comes to producing results. While manual testing for small software can produce accurate results, for huge companies this is not likely.

4. Reusability is also possible: Another thing about automated testing is the ability to run tests countless times unless the last of the bugs is squashed. We just need to produce a test script and run the tests even on cross platforms and multiple operating systems.

5. Easy on the money front: One can be easily put off by the huge expenses that come with implementing a test automation system. But after installing them, that’s pretty much it. It requires the minimum amount of maintenance and can work round the clock. This makes the company cut down on costs spent on manual labor.

The Disadvantages of Manual Testing

1. It takes a lot of time while testing new software. This delayed testing process places stress on other aspects such as deadlines not being met, customers getting the products late, things like these.

2. Manual testing cannot filter or iron out all the bugs on the said software. Some or many of them manage to escape even the most skillfully gifted engineers. They end up in the hands of customers who are not happy with the product at hand.

3. The increased cost is another factor accredited to manual testing. People obviously take a lot of time to test and software. For a company, more time spent on a single software equates to more man-hours and more payment to be paid.

4. Clumsy results are common while testing software manually. The tests will yield one result at the first time and running the same test with the same method will produce a completely different result.

This is where test automation swoops in to save the day and everyone’s a winner. The company can cut down its cost. The engineers have their work cut in half. There are significant advantages while using test automation to examine the software you have just developed.

Test Automation Tools

Just because an automation testing process is in place does not mean you will get the maximum result or in this case a bug-free software. The importance of choosing the right tool cannot be stressed enough. Certain tools in the market can do their job with a minimum of fuss.

TestProject

This is the first free-to-use automation tool that is cloud-based and powered by their community. Don’t let the word “free” throw you off. This tool has a lot of tricks up its sleeve. It has neat integrations such as  Selenium and Appium to collaborate with others and also makes sure that everything happens within the instant. The cherry on top is the built-in recording software.

Ranorex 

This automation tool has the best of two worlds. For starters, this is a beginner-friendly tool with no coding interface to discourage budding test automation engineers. But under the hood, this tool is loaded with a full IDE for C# or VB.NET, and open APIs.

Wrapping up

Before a software makes its way to the mainstream, it is always bound to be tested multiple times. But still, the output is plagued with bugs and causes customer dissatisfaction. This is why test automation is the best friend of any tester because they are just too effective to be ignored.

The post Benefits of Test Automation in Software Development appeared first on Tech Web Space.

Chatbots are also changing as technology keeps advancing. Their responses to customers have changed to become more focused, engaging, and customized. An AI chatbot won’t only tell you when a store opens but will go further to read the day’s weather around the store for you.

There is so much that AI chatbots can do to business-customer engagements in the future. This article focuses on how customer service chatbots will revolutionize support. 

What Is a Customer Service Chatbot And Why Do You Need It?

A chatbot is a software that can converse with people in live chat. A customer service chatbot is one that’s specialized in handling customer service-related activities. It can answer customer questions, provide automated resolutions, and hand over tasks it can’t manage to a human.

Everyone accessing the internet in 2021 has interacted with an AI chatbot. Many brands around the world are using customer service chatbots for various purposes. They can help provide customers with product information, facilitate sales, etc.

An AI chatbot is no longer optional for a business that wants to take its customer service to the next level. Providing top-notch customer support with human staff is becoming difficult. Today’s average customer expects you to respond to their questions fast, which can be difficult sometimes.

So, here are some of the ways that chatbots will revolutionize customer support.

Better Customer Engagement

The rise of chatbots will enhance business-customer engagements. Processes that human agents handled slowly in the past will become fast and automated. Chatbots are optimizing engagement by delivering customized messages and predicting customer experiences.

In the future, chatbots will get used widely by companies to improvise customer engagements. They will be valuable tools that will make it easy to understand customers. Technological advancements are making it possible for AI chatbots to mimic human communication.

With customer needs changing every day, chatbots get trained to adapt to these changes. They read customer intent and preferences to provide proper support and service. Chatbots will also have a significant impact on the organization of customer engagement processes.

People now appreciate the use of customer service bots in business. Although we all like to get help from a human, chatbots are the way to future interactions. It will be vital for online visitors to embrace chatbots as they’re becoming more intelligent and helpful.

Providing Round-The-Clock Customer Support

Customer satisfaction is a big challenge for businesses that aren’t using chatbots today. According to Small Biz Trends, 82% of customers today expect immediate responses to queries sent to customer support teams. That means you or your staff need to be online constantly to respond in time.

But then, it isn’t easy to be available every time a customer wants to speak to you. Besides, you can only handle one customer call or chat, which can sometimes be overwhelming and time-consuming. That makes it vital to have a chatbot on your website to respond to customer questions on your behalf.

As mentioned above, customer service chatbots can do more than answer queries. They can fetch customer information and study their journey on your website. They then use the data gathered to recommend relevant products and services to potential customers.

With mobile devices becoming popular, chatbots are going to be crucial for businesses. Customers reach out to companies at any time of the day or night. Bots are available 24/7 and will be there to help when a customer clicks on your site. They can also guide customers to complete purchases in your absence.

Making Big Data More Accessible

Customer information is a huge asset for businesses all over the world. But then, many companies do not have access to it or lack the best methods to gather it. Having data at your fingertips helps businesses make more informed decisions and market their products and services better.

The customer information collected by businesses is primarily demographic. Knowing your target audience makes it easy to market your products and services.  You will understand what they search online, their most active time in a day, and the products and services that will fulfill their needs best.

Although businesses have struggled with this for many decades, the future looks bright. Chatbots will help companies gather vital customer information effortlessly. They can collect and analyze massive data from CRM platforms and present it to key business decision-makers.

Chatbots not only analyze but also convert the gathered information into valuable insights. In the future, business managers will not spend time analyzing data. They will go straight into the decision-making stage.

Helping Businesses Save Money

Everyone wants to save money, including businesses in various industries. According to IBM, companies handle 256 billion customer service calls costing them more than $1.3 trillion per year. That is a lot of expenditure that they can save on and increase their revenues.

The best thing is that chatbots can help businesses save on customer service costs. They do that by speeding up responses and employing fewer customer support agents. Chatbots also free up the existing customer support employees by handling up to 80% of engagements.

Chatbots do not require a lot of expenditure to deliver to businesses. You only need to invest in them, get them to learn more about your business, and train them to adapt to patterns that come up with customer interaction. All these tasks won’t cost you much but will go a long way to boost your business’s customer support in the future.

Identifying Leads at the Right Time

Lead identification is a business aspect that companies are ready to exploit. But then, it can turn out to be costly, especially if you’re employing someone to do it. Besides, it can be time-consuming, and sometimes, it’s not conducted at the right time.

A business looking to maximize sales needs to identify leads in time. Thankfully chatbots are good at lead identification and generation. Sometimes a customer gets stuck trying to look up things on your website. You risk losing them if you don’t come to their help in time.

Customer service chatbots can identify these potential customers. They then kick-start conversations with them before they click away from your site. That way, your business salvages potential lost business.

Conclusion

AI chatbots have streamlined how businesses interact with their customers. They not only speed up communication but also make it more engaging than ever before. They also learn customer behavior and can predict things such as intent within a short period.

But then, chatbots won’t replace human customer support staff fully. Their lack of emotional intelligence affects the depth of their conversations with people. Such noticeable limitations are making their adoption slower, especially for business-customer communication.

We have mentioned how customer support will change in the future with AI chatbots. One of the best things about them is that they aren’t limited in what they can do. Familiarity with this evolving technology will help to improve your customer support. Businesses need to invest in future-oriented tech, and AI chatbots are a perfect way to start.

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